If your serial number is for a different language than the installation language you select (for example, you purchased a German Creative Suite, but attempt to install it in English), you will get an invalid serial number error. Reinstall the product, choose the correct language, and enter the serial number when prompted.
The Creative Cloud Cleaner Tool is designed to run after you uninstall your Adobe application. Run the appropriate uninstaller to remove the application producing the invalid serial number error first, and then run the Creative Cloud Cleaner Tool.
Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.
First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is "MacBook Pro (Retina, 15-inch, Mid 2015)." If you have that model, enter your computer's serial number below to see if it is eligible for this program.
Find Serial Numbers and Product Keys in Autodesk Account: Your Serial Number and Product Key are displayed in your Autodesk Account in the product tray on the Products & Services page and also again in the Software Download window. Note about serial number visibility in Autodesk Account: Only account administrators, such as Contract Managers and Software Coordinators, and Named Users with assigned software benefits will see serial numbers in Autodesk Account. You are the account administrator if you purchased a software subscription using your Autodesk Account or were assigned the role of Contract Manager or Software Coordinator by your company. If you do not see the software you wish to activate in your Autodesk account or see the message "Contact your admin for serial numbers," you need to contact the contract administrator. Only an administrator can assign you as a Named User or End User and give you permissions to download and activate the software.
If, for whatever reason, you cannot locate your product key, there is another method: 1. Using your installation media, (USB key, DVD, download folder, etc.) navigate to the location of the setup.exe file for your Autodesk product. 2. In that folder, look for a file named MID.txt, MID01.txt, MID02.txt or some variation on that name. 3. Open this file in notepad and verify that the product name is what you expected it to be. 4. The first five characters of the part number should also be the product key for that product. 2b1af7f3a8